“We are obviously a franchisee system,” Travis said in response. This prompted one Queens franchisee to ask Travis during the call, “How are we going to turn this around?” Unlike Starbucks’ chain of company-owned stores, Dunkin’ relies on franchise owners to carry out its coffee war. “I would say the rewards program has not been a success,” Pacific Management Consulting Group founder John Gordon told The Post.Ī Dunkin’ spokeswoman defended the perks programing, saying it “will be a significant driver of growth in the future.” While the DD Perks rewards program now has 1.3 million members, traffic in its stores has risen only slightly, while the average ticket price fell for the first time. The CEO is pushing the franchisees to boost the dollars per ticket after a rewards program he championed largely failed to perk up business. “It is critical to our war with Starbucks.” “Everyone needs to get behind dark roast coffee,” Travis said. He also pushed dark roast coffee, which he says compares favorably with Starbucks. “We need to drive the top line,” he told the franchisees during the call. While Travis tried to put a positive spin on the results and talked about the chain’s march westward into new territories, he struck a different tone in a rare all-hands-on-deck conference call with more than 200 franchisees concentrated in the Northeast.Īs part of his plan of attack, he urged store owners to push pricier options, such as steak sandwiches, to get people to spend more per visit. Later on Thursday, Seattle-based rival Starbucks - seemingly unaffected by the unseasonably cold and rainy start to spring - beat the Street’s estimates with a 7 percent gain in US same-store sales, thanks to discounted coffee prices that took direct aim at Dunkin. Shares of Canton, Mass.-based Dunkin Brands fell to a 52-week low on Thursday after the doughnut and coffee chain blamed bad weather for disappointing US same-store sales growth of 1.8 percent in the second quarter. IMPORTANT: Install blender on a level surface within 10 feet(3.05 m) of drain.Fast-food customer sues Dunkin' Donuts over 'traumatic' toilet explosionĭunkin' lover Ben Affleck still can't juggle his coffee and donuts as he recreates viral 2020 blunderħ coffee drinks you should never order, according to baristasĪll the restaurants open on Christmas Eve and Christmas Dayĭunkin’ Donuts CEO Nigel Travis is trying to rally his troops to mount a fresh attack after coffee rival Starbucks gained ground in the latest quarter with a low-priced assault. A minimum of 1 inch(25 mm) air gap is required between the end of the drain tube and the drain to ensure proper flow. The drain must be able to accommodate a 1-1/8 inch (29 mm) diameter drain tube. For best results, filtered water is required. Minimum 55 PSI required with a maximum of 100 PSI. 3/8 inch hot or cold water supply line.12 inches (304 mm) of air clearance is required above the unit to allow for proper loading of ice into the ice hopper. 4 inches (100 mm) of clearance is required behind the unit to allow for proper routing of the drainage hardware. No additional clearance is required on either side of the unit for air inlet or discharge.Blender must be positioned within 5 feet(1.5m) of electrical outlets. See the electrical chart for the proper electrical requirements. Two dedicated electrical connections are required.Easily share recipes with your entire franchise network. Connect to a laptop to use the recipe software to create signature drinks.Commercial drop ice allows for maximum performance and drink consistency.Standard ice bin holds approximately 13 lbs (5.9 kgs)of ice.There are general scratches and scuffs from use as shown.This unit is previously owned and came working out of a restaurant.
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